Wednesday, June 07, 2006

Fuck up - Follow up

My horoscope said, "You should try working from home or off-site if possible." Did I listen? Noooooooooooo. Should I have? Yessssssssss.

My day started with a tech coming to look at my computer. I got a new Treo 650 last week and was able to synch everything with Outlook...except for my calendar. What do I use most on my Treo? Bingo! My calendar. It's like the other half of my brain. I never remember what appointments I have, day to day, because they are securely stored in my Treo, at arm's reach any time, day or night. But not anymore....

Anyway, the techie guy comes, confidently clicking away for the first while. Then he calls an co-techie to come and look. Co-techie helps, then leaves. Original technie needs help again.

Final result: I still cannot synch with my Treo AND I've lost all my personal folders in email. Only three years of work. !!!!! I'm not totally freaking out, because I think (hope!) they are on the email server somewhere. Crossing my fingers here, folks.... I also can't add or update anything on my calendar, unless I do an export of the entire thing afterwards. I could explain why, but it would put you all to sleep, so I won't.

I finally decided to follow-up on the Russia/China adoption mix-up saga. Read this first if you don't know what the hell I'm talking about. I called the local CIS office (aka the Immigration Office), earlier this week, and found out that, since I didn't have a "case number" I would have to call the National Customer Service line. I called the Customer Service line today, made many selections via the menus and was told to expect "a 10 to 15 minute wait". No problem, I wanted some answers. After 30 minutes, I was told to call back to the local office. Arg!

This time, somehow I got through to a Real Live Person at the local office. Score! Unfortunately, she couldn't give me any answers. I explained the situation, that we had paperwork in to adopt a boy from Russia and had gotten a confirmation letter from China, then gave her some key bits of info. She asked, "are you adopting 1 or 2 children?". Huh?! How is this pertinent? Yeah, lady... I'm adoption one from China and one from Russia, and I just forgot. Silly me! It's not like I'm Angelina Jolie or something! Actually, I don't think she knew what else to ask.

She put me on hold several times, then came back and said that they had somehow verified that they had cabled Russia with our paperwork, but would cable them again and make sure they knew it was Russia, not China. We would be notified with any details they got back.

Not sure if this puts me at ease or not. We will probably end up getting two kids. Both from China. And both girls. Gah!


Cagey said...

Good gravy. It's nice how casual those folks are - sarcasm, enter State Left. These are CHILDREN involved - it's not like you are calling LLBean because you misordered a pair of jeans or something.


Anonymous said...

Best regards from NY! » »